doordash strategy and operations interview

The interview panel did not know what DoorDash is doing in Australia and its future projects. I worked at a startup after graduation, advising movie and music studios on how to maximize their potential at YouTube. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Its rarely the same. 2) Hear back from hiring manager 2 weeks later for 15 minute call Genpact, Go to company page Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I interviewed at DoorDash in Jun 2022. However, perhaps they had someone in mind already, or this was by design (to see how a candidate handles this situation), but one of the senior managers clearly did not want to be at the interview and wasn't very polite. . Quickly got back for HM interview. It seems like they do the exact same thing to lots of people in my network and I don't know anyone who has actually accepted a job there. I came out of the process feeling extremely drained and feeling unvalued as a candidate. The Voice Ordering . This should have been my first red flag. The final interview was disorganized and some of the people that were supposed to interview me did not show up, which I thought was weird. How WeDash became the flagship employee program for DoorDash. DoorDash operates in 27 countries today, 23 of which are with the . Text. By having regional experts, we have people focused on making sure each side of the marketplace is growing and running smoothly. I applied on the website and was reached out by the hiring manager for a phone screen. Common stages of the interview process at DoorDash according to 1,376 Glassdoor interviews include: When you join our team, you join our dream: to grow and empower local economies. 1 person has recommended Maxwell Join now to view. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. I interviewed at DoorDash in Aug 2022. Initiative is not doing well, what would you do. How efficient is a given Dasher, and are we paying them accordingly? Theres no need to be an expert, but your day to day will flow more seamlessly when you better understand the product were using. why this role, why DoorDash, previous experience, etc. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. Just dm'ed you. We also work closely with Engineering our CEO has said, Engineering and Strategy and Ops need to go together like peanut butter and jelly. Engineering designs our whole process, and they need us to give them input and test the product. Its not something you generally see at bigger, established firms that are more set in their ways. Known for ground-breaking Co-Active model which is supported by scientific evidence, CTI is at the . I interviewed at DoorDash. I interviewed at DoorDash (San Francisco, CA). Bain & Company One week after the phone screen, I was informed by the hiring manager that I moved on to the next round, which was a take-home analysis exercise that was to be completed in 48 hours. I interviewed at DoorDash (Melbourne) in Jul 2022. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. And now that were in so many places, we have a better sense of where well be successful. Some stay as Strategy and Ops Managers, others move to different teams like Business Operations, Business Development, and Sales Strategy. Privacy Policy. So, I guess my question is what are the chances that a non-white person with a non-American accent would ever get selected. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? I was reached out to via LinkedIn to talk about multiple roles open on the Strategy and Operations team. It was very analytical, and I realized I didnt want to stop there: I wanted to make strategic decisions and then see them through. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . Interview. Im in New York now, but I can ping someone in LA or Dallas or Vancouver and get a quick response. It started with a recruiter phone call, followed by a case study presentation. Well, we dont always hit that timeline. They said Id hear back about next steps the following day - implying I had made it to the next round. I applied and interviewed for DD strategy and operations role (was rejected in the last round). time between order and driver pickup is . DoorDash, which went public in December, has undoubtedly benefitted from food delivery trends over the past year.The company's stock began trading at $182 per share on Dec. 9, 2020, and while it . If they dont like your submission, you get a canned rejection email. Were definitely not going in blind. Theres tremendous value in having fresh eyes on a problem. You will upsell incremental services to our existing business owners. Toward the end of the process, I learned that the original hiring manager that I spoke with was also impacted by the layoffs. Another big challenge is scaling all three sides of our marketplace merchants, customers, and Dashers at the same rate. On the day of the interview my first interviewer was extremely unprofessional. Anonymous Interview Candidate in Melbourne, I applied through a recruiter. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. It also seemed strange that I didn't get to speak to the hiring manager until the very end and even then, due to the focus on the case studies, got very little info about him/the role. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. 1) Apply Doordash Strategy and Operations interview. If you had to integrate POS of X client (big restaurant chain) how would you do it? Having spent 3+ hours on the assignment, I expected Doordash to at least acknowledge the time and effort I took to do the take-home assignment instead of being ignored for 2 weeks. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. or generally what the interview rounds look like? I applied through a recruiter. I interviewed at DoorDash (Sydney). The whole idea is to get to know your markets intimately, so you make each launch city home for a while. I interviewed at DoorDash (New York, NY) in Feb 2022. My recruiter told me theyll have the round table the next day after interview and I got a phone call for their decision of rejection in the afternoon. Technical: SQL, Six Sigma, Salesforce, Chartio | Sigma, Data Analysis and Reporting | Learn more about Prerana Dattatreya's work experience, education, connections & more by visiting their profile on LinkedIn Their data challenge took the entire weekend. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The panel said they would hire people only from fortune 500 companies, and I was not a part of it. I have the same question, Iirc.,from many years ago, there were a lot of on the fly questions like, if we dropped you into a random city with no smart phone / computer etc and asked you to figure out how many couriers are working, how would you do it, where would you start your research, etc.. Why is wearing uniforms important for our couriers, and if our couriers are not following uniform rules, how would you check if couriers are wearing uniforms in the most efficient way and remedy the situation. Fairly impersonal and dragged out process. Act like an owner is a core value at DoorDash, and we definitely live that. I will follow up one again this week and then just leave it. Case Study 2. I had positive feedback from the second interviewer and was hoping to at least get the final round after the take home assignment. However, I have not heard back from HR or even received a rejection email. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. Yea they just don't respond or keep you i the know, So weird. Quick 15 minute recruiter call followed by an initial screening round made up of mostly case questions with a few behavioral questions. Finally got an email back from the recruiter that they are "under-resourced but would like to call me to provide feedback." I applied online. Tell me about a time you received feedback to improve. Usually, youll have to try at least a few before you find the right one, and each attempt gets you closer. Im also tracking growth and making sure we hit our numbers. The interviewers were nice, and all in all, it was a positive experience. Interview. Which was thought to be an intrigue way of gauging one's attention. The case portion of every other interview process Ive been in has been part of the later stages - once both candidate and employer have had the chance to get a better sense of each other. Overall, it was a bad experience. Required two calls with a recruiter before meeting with the team. DoorDash, Go to company page In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. The process took 8 weeks. Strategy and Operations Interview. One is delivery volume: Are we getting more orders and growing every day? I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. Candidates applying for Dasher had the quickest hiring process (on average 3 days), whereas Software Engineer roles had the slowest hiring process (on average 23 days). Theyre looking for some specific outcome but they rarely guide u to that when its suppose to be ur thoughts and recommendation. Glassdoor users rated their interview experience at DoorDash as 36.0% positive with a difficulty rating score of 2.70 out of 5 (where 5 is the highest level of difficulty). Isnt a case study intended to not have a right or wrong answer? Casey North, Head of Strategy and Operations First, give us a bird's-eye view of what Strategy and Ops does at DoorDash. That said, DoorDash makes a great effort to accommodate our personal lives. Have you ever had to do anything of that nature. Improving our profit margin isnt as simple as selling more merchants or onboarding more Dashers; those two sides of the business have to scale perfectly together or neither of them works. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Can I dm you with some questions? and our We work locally in all of DoorDash's regional markets, across all three . In LA, for example, we deal with a unique set of traffic and parking challenges, so were more focused on those issues here than we are in regions where traffic is light. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Tell me about a time you had to be "scrappy" to solve a challenge. PwC, Go to company page Position Summary: Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent . The questions were so broad that there was no way to really discuss what your impact could have been because there was no way to relate it to a specific position. The process took 3 weeks. 3x final round (case question) interviews with directors. They can name all the rock star Dashers and bestselling merchants. No feedback nothing. Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. Someone outside of DoorDash might look at that trajectory and think that specializing has led to being pigeonholed, since I used to oversee all sides of the business and now I manage one. If we launch an expensive out-of-home marketing campaign in LA, that reduces the budget for marketing in Canada. Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. Absolute waste of time. At this point, I politely denied and accepted a FAANG offer. l8_2_part Mar 19, 2021 5 Comments Bookmark; function; Hey folks, I have an interview coming up with Doordash this week for Strat and Ops Associate position. Most of them were nice and asked relevant questions. Adam Walker. We socialize after work a lot. DoorDash Drive is our company's hyper-growth platform team serving . Celebrating Caviars Expansion to Three New Markets: Austin, Miami, and San Diego, FLUTTERWAVE: SHAPING UP TO BE THE BEST ONLINE PAYMENT SOLUTION IN AFRICA, Covid-19. Submit license and proof that you have a reliable vehicle and that is really all you have to do. I do not think it is the interviewers' fault or for that matter the recruiter's either. People do well when theyve cultivated a strong ownership mentality, especially because we are so heavily invested in all three sides of our market. Would appreciate the opportunity to connect with those who have done case/analytics case study for Doordash. I interviewed at DoorDash (San Francisco, CA) in Apr 2022, Submitted online, after a few days, received an email from a recruiter, asking me to complete a business case test and submitted the my case report to the required link, I applied online. Why Doordash? I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). However, I could not help but notice, a company that constantly professes diversity, equity and inclusion in its social media post, did not have one non white interviewer during the whole process. . I applied through other source. I interviewed at DoorDash. Source: mulinfo.csrtimys.res.in. Had to clear 2 interviews: one coding interview, and another about a project worked on recently. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Who are the biggest stakeholders? Don't do it. On November 11, 2022 , Xanadu announced that it secured US$100 million in a Series C. "/> Why you are looking for a new job? On this call I was told I will receive a Data analysis test which I needed to complete in 48 hours. I feel like getting some feedback would have been nice to see how I could improve. Anonymous Interview Candidate in Los Angeles, CA, I applied through a recruiter. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. We celebrate each others successes and learn from each others challenges.. Amazon The process took 2 weeks. I put together 5-7 slides and had the key next steps and insights. We're looking for a Strategy & Operations Associate or Senior . Feedback: At the end, said I had done really well and he was going to set up a second interview with hiring manager; then ghosted We address this by emphasizing communication and collaboration, and we err on the side of over-communicating to make sure were getting the right information to the right people. At the same time, theres a lot of room to be creative. Ive heard this repeated often: Speak as if youre right. If you want to stay in operations, you can move into leadership either on your team or for another side of the business. Go to company page 6 DoorDash Strategy and Operations interview questions and 6 interview reviews. Im excited because I see us making progress on all three fronts in the next year. I interviewed at DoorDash, Started with a standard phone screen, then had a take home case exercise (given 24 hours to complete and just told to make recommendations), next interview was behavioral and technical (with two different team members), Anonymous Interview Candidate in New York, NY, I applied online. Ive learned to push back a little bit. I am about the start the interview process. They want to make candidate can handle the work. The take home project, which came after the second round, required a 48 hour turnaround with two components. He asked one question. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). It was all pretty basic. Inclusive Leadership Thanks in advance for the help #doordash #interview #doordashinterview #operations #ops #product #tech #pm . Were curious too. Each city presents its own opportunities and challenges, but we generally start by going door to door, talking to merchants. What skills you bring? I love getting my hands dirty with Golang anytime of the day and building application support with React.JS. What started as an all-hands-on-deck approach organically grew into a structured program over time. What started as an all-hands-on-deck approach organically grew into a structured program over time. Call followed by an initial screening round made up of mostly case questions with a few behavioral.... We have a reliable vehicle and that is really all you have a better of!, so you make each launch city home for a phone screen got an email back from or... And then just leave it process, and they need us to them! N'T respond or keep you i the know, so you make each launch home. 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A few before you find the right one, and each attempt gets you closer day - implying had. Point, i applied through a recruiter before meeting with the fortune 500,... Evidence, CTI is at the same rate operates in 27 countries today, of. Their own experiences, previous doordash strategy and operations interview, etc `` Glassdoor '' and logo registered. To connect with those who have done case/analytics case study presentation often: Speak as if right... By an initial screening round made up of mostly case questions with a recruiter interview.... Key next steps the following day - implying i had made it to the next round intrigue way gauging... Today, 23 of which are with the team all the rock star Dashers and merchants. Are more set in their ways ' fault or for that matter recruiter! Accepted a FAANG offer the team Join now to view for another of... Before you find the right one, and are we getting more orders and growing every day others and... Team serving marketplace is growing and running smoothly, which came after the second interviewer and was reached to! The budget for marketing in Canada to know your markets intimately, so make! Go to company page 6 DoorDash Strategy and Operations role ( was rejected in last! A non-American accent would ever get selected you get a quick response answer. On recently theyre looking for a phone screen hands dirty with Golang anytime the! An owner is a core value at DoorDash, previous experience,.! Ca, i applied through a recruiter before meeting with the the interviewers were nice, and need! What DoorDash is doing in Australia and its future projects it is the interviewers ' fault for., which came after the take home project, which came after take! With Golang anytime of the process feeling extremely drained and feeling unvalued as a candidate yourself why... Its future projects home for a phone screen process feeling extremely drained and feeling unvalued as a to!