We may also use and share your personal information in the ways described below, in addition to what is described in the Privacy Policy. Yes gifting status will remain an Elite member benefit. Hilton Honors Mutual Fund accounts are available only to couples legally married under the laws of the state or province or country in which the couple resides. It was an incorrect amount and I sent an e-mail to flyertalk@hilton.com explaining the whole thing. Members can check their Hilton Honors status and make changes to their MyWay benefits by logging in to their account online at HiltonHonors.com or Hilton Honors mobile app. Applies only to five consecutive nights within the same full Points Standard Room Reward stay at the same property, up to 20 nights, when confirmed at time of booking. If you would like to make a request pertaining to your personal data, please complete the form below. The Participating hotel will determine whether incidental charges incurred during those stays are eligible for Points, except that Hilton Honors Points will not be earned for incidental charges at Hampton Inn, Homewood Suites by Hilton, and Home2 Suites by Hilton. Reply. In addition to the uses and sharing described in the Privacy Policy, we may use and share relevant portions of your personal information in order to administer the Hilton Honors Program. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL HILTON BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE HILTON HONORS PROGRAM OR ANY SUCH OTHER PRODUCTS AND SERVICES, EVEN IF A HILTON HONORS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If any portion of Points is used for the Member's stay, the entire stay is considered a Reward Stay. to keep accumulated hilton honors points, the member must take one of the following actions within a 24 consecutive month period: (a) stay at a hotel within the hilton portfolio pursuant to the terms herein; (b) earn hilton honors points through any third party source of hilton honors point accumulation, including a hilton co-branded credit card, As a Silver, Gold, or Diamond member, your elite rollover nights will automatically be applied toward maintaining or achieving elite status in the following calendar year. Let me know when it posts. Qualifying nights for paid and reward stays (including Points & Money Rewards stays) count as full qualifying nights for achieving status and are eligible to be rolled over to the following calendar year. What happened to them? How do I upgrade my Hilton Honors status? Example: If a member receives a gift of Gold status on June 1st, 2022, then the Gold status would expire on June 1st, 2023. Making a reservation is also easier as a Hilton Honors member since your profile information can be automatically entered into forms. If you require a copy of a receipt not available in My Account, please contact the hotel. What happens to a deceased Member's Points? You will have enough points to reward yourself with a luxurious. Starting at Silver, at the end of the calendar year, any qualifying nights in excess of those required to qualify for your elite status level will be counted toward your elite status qualification for the following calendar year (January 1st to December 31st). Please note that the Rewards Desk at Hilton Reservations and Customer Care is open from 5:00 AM until 1:30 AM CT, 7 days a week. Guests staying at Hiltons brands that offer complimentary breakfast to all guests will continue to receive this offering. Means of awarding Bonus Points vary by Marketing Partner. Members are only eligible to rollover qualifying nights in excess of those nights required to qualify for a members elite status level at the end of the calendar year. event : evt, Once reaching 40 nights in 2022, a member will be able to gift Gold status; upgrading that status to Diamond will be achieved once they stay 70 nights in the year. Once in your account click on the My Account link. Hilton Honors may attempt, but is not required, to send correspondence to active Members to advise them of matters of interest, including notification of Point forfeiture or Program changes. All nights earned above the member's tier will rollover into 2023. Incidental charges billed to a master bill are not eligible for Point credit. There is no limit to the number of Base Points that Members may earn during a stay; however, Hilton Honors may review and adjust the amount of Base Points earned on any stay in order to ensure accuracy and compliance with these Terms and Conditions. There are no blackout dates for booking a Free Night Reward. Travel Reward validity periods appear on the face of the Reward. During enrollment, we require that you provide your name, physical address and e-mail address. Find the Hilton Hotel Reservation Form you require. Three total years at Diamond status (years do not have to be consecutive). I also agree to receive special offers and promotions from Hilton via email and direct mail. Incidental charges (those charged to a Member's room) paid for directly by the Member at check-out are eligible for Point credit. on: function(evt, cb) { Bill: Thank you Nikk. Not having enough Points shouldnt keep you from seeing the world. You can redeem Hilton Honors Points online, on the Hilton Honors App, or by calling +1-800-4HONORS (+1-800-446-6677, toll-free in the United States) or by contacting your local Hilton Reservations and Customer Care center. View Hilton Honors Car Rental Marketing Partners and the number of Hilton Honors Bonus Points that may be earned. Where available, online receipts can be accessed for 12 months from check-out date. Base Points earned will count toward Diamond Elite tier qualification. Diamond Elite Members will have access to bid on exclusive Hilton Honors auction experiences that will only be available to Diamond members. We may also modify the Privacy Policy from time to time as described in the Privacy Policy. Members must keep their Hilton Honors account active in order to keep their Hilton Honors Points. Reward Stays are not subject to blackout dates or capacity controls. The instructions can be found in the dedicated email that each member receives who completes 40 nights and 70 nights. A Member whose individual hotel bill is billed directly to a company and the Member is responsible for authorization for settlement at check-out is eligible for Hilton Honors Points as described herein. Yes, unexpired and new Free Night Rewards can now be used on any night of the week (not just on the weekends). When a Reward is requested, the Points will be deducted from the combined balance. Example: If you reach 30 nights in July 2022, then you will have until January 31, 2023 to elect which Member receives Gold status. Hilton Honors Gold and Diamond members that select the complimentary Daily F&B Credit as their MyWay benefit will receive a $10 F&B Credit per night when staying at Hilton Garden Inn, a $15 F&B Credit per night at full-service and lifestyle properties, and a $25 F&B Credit per night at luxury properties. Event Credit vouchers may be redeemed at any hotel in the Hilton Portfolio, even if the hotel is not an Event Planner program participating hotel. Stated terms and conditions relating to bookings will apply, such as cancellation, early departure, Advance Purchase and other payment terms. Complimentary in-room and lobby Standard Internet access during stays at Waldorf Astoria Hotels and Resorts, LXR Hotels & Resorts, Conrad Hotels and Resorts, Canopy by Hilton, Signia by Hilton, Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn and Hilton Grand Vacations. All interpretations of Program Terms and Conditions shall be at the sole discretion of Hilton Honors. Or earn Bonus Points for renting a car or shopping online. Make sure you have your rental booking number. This may include sharing your personal information with our business partners in order to credit you with mileage or other benefits earned through your participation in the Hilton Honors Program. Additional occupants, age 19 and above, are subject to the standard extra person charges. Hilton Honors is not responsible for, and bears no liability for, disagreements or disputes between Members concerning the dissolution of Hilton Honors Mutual Fund accounts. Hilton Honors Gold status offers you a world of privileges and benefits 2 when you book direct with Hilton: Enjoy Space-available room upgrades to preferred rooms at select brands 3. Nothing in the Hilton Honors Program Terms and Conditions is intended or shall be construed to create or establish any agency, partnership or joint venture relationship between Hilton Honors and the Marketing Partners. By clicking Join I agree to the Hilton Honors Program Terms and Conditions, Opens new tab and I agree to the collection, use, sharing and transfer of information as set out in the Hilton Global Privacy Statement, Opens new tab. Members must re-qualify for Elite status each calendar year. Hotel agents will not be able to alter the dates of any reward stays for a Members, and the Member could be subject to Points forfeiture. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Stay informed, travel smarter Members will earn a fixed amount of Hilton Honors Bonus Points (Milestone Bonuses) after achieving a certain number of eligible nights during each calendar year. From the 1998 Hilton Honors Handbook (page 68, rule 12): Points and stay credits may not be earned when redeeming an HHonors Reward, frequent-flyer award, awards of travel Partners, or other promotional offerings using discount or free certificates. It will be automatically applied against all eligible F&B charges made within that timeframe, up to the total daily credit amount. Hotel Reward Stays apply to full Point redemptions or Point redemptions combined with money. If a hotel offers complimentary breakfast in their Executive Lounge, Gold and Diamond members will not receive a Daily Food & Beverage Credit. Two weeks later and no points awarded . General cancellation policy: cancel 48 hours prior to arrival to avoid cancellation penalties. As a member you can also track your progress by logging into your account once you reach 30 nights in 2023. Points purchased through this channel will be processed by Points.com and the purchase is subject to the Points.com Point Purchase Terms and Conditions. Marketing Partner Reward usage is subject to capacity controls, which limit the availability of rental cars, cruises, or the products offered by certain rental car companies or other Hilton Honors Marketing Partners, respectively. Who are missing request missing hilton points. The same goes for any other bonus points; A reward stay will not earn you base points. Hilton Honors Points, including such Points purchased under the Point Purchase Program, are transferrable to other Hilton Honors Members. The individual travel accumulated by either spouse will appear on a combined Hilton Honors Mutual Fund statement. Where can I find my Hilton Honors Member status? If you have not updated your password, click here. New travel memories are on the horizon for many. California Consumers, learn about, Opens new tab Hilton's collection and use of your personal information. to reset it. The credit may be used in full/entirety on day of check-in or check-out, or on various eligible items each day until the maximum daily amount or total stay maximum is reached. No-shows or cancellations of Reward Stay reservations outside of the timeframe set by the hotel's individual cancellation policy will be charged the cancellation or no-show fee set forth by the hotel or one night's room and tax at the hotel's Best Available Rate for that date if no cancellation or no-show fee is specified. Once issued, the Reward is not transferable and may be used only by the individual named on the Reward. No. I've had the points field say "pending" before, but I've never seen this, where it's just blank. Yes, the announced gifting status changes reach across all regions and countries for the 2022 calendar year. } All purchases must be made in U.S. dollars only. The Hilton Honors complimentary Daily F&B Credit is provided to all Gold and Diamond members that select the F&B Credit as their MyWay benefit. Something is wrong with their systems. Each Hilton Honors Member is limited to sending no more than five hundred thousand (500,000) Points and receiving two million (2,000,000) Points via Points Pooling or Transfers combined per calendar year. If free night is declined, reservation is cancelled, or check-out occurs before fifth night, the free night is forfeited and has no cash, Point, or Reward value. Customize the blanks with exclusive fillable fields. Incidental charges (those charged to a Member's room) paid for directly by the Member at check-out are eligible for Point credit. Home Your account Hilton Honors Reservations Hotel information Hilton Honors is not responsible for, and bears no liability for, disagreements or disputes between Members concerning the use of Points accumulated in the Hilton Honors Mutual Fund account. Hilton Honors Sign In page Step 3 - My Account Once in your account click on the My Account link. If you are a new Member, credit will be accepted for any stay occurring within 30 days prior to enrollment in the program. Bonuses will be applied to stays in the order they are posted to the Member's account. Effective April 1, 2004, new Hilton Honors Mutual Fund accounts are no longer available. frequent flyer award or travel award), unless otherwise stated on the certificate. Total amount of incidentals and room charges were $2700. By participating in the Hilton Honors Program, Members consent that venue for all suits will be in the Eastern District of Virginia or, if there's no federal jurisdiction, venue will be in Fairfax County, Virginia. . The Hilton Honors complimentary Daily F&B Credit does not apply to the following brands: Embassy Suites by Hilton, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton. Offer is valid for new event bookings only. Base Points will be earned for all eligible folio charges incurred on Earning Rooms. A "night" is a night that is part of a "stay," as that term is defined herein. Hilton reservations login Summit View. Stay posted but no points. 5th Night Free: For every Standard Room Reward stay of five or more nights, every 5th night is free. Texas ever been curious and websites . double night credit) are also eligible and will be added to the total amount of rollover nights in excess of the number of nights required to gain elite tier status. Qualification for all on-property Hilton Honors benefits, including complimentary Internet and MyWay benefits such as complimentary snacks and beverages, complimentary continental breakfast OR a Daily Food & Beverage Credit (varies by brand and region) and space-available upgrades, requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com, Hilton.com, Hampton.com, etc. Here are the step-by-step actions you can take in order to claim your missing Hilton Honors points. Due to launch in January 2023, the Diamond Status Extension will allow "eligible Diamond members" to stay minted through to 2024. See how close you are to reaching the next tier by signing into your Hilton Honors account. Step 1 - Hilton main page Head up straight to www.hilton.com and click on the Sign In link. Determining all other incidental charges that count towards earning Hilton Honors Points varies by brand and type of charge. Donate Hilton Honors Points through the Hilton Honors Giving Back Program Failure to take action (a), (b), (c), or (d) described above within the prescribed 90-day period will result in the forfeiture of all accumulated Points, and after five years of inactivity, the deactivation of your account. double night credit) are also eligible and will be added to the total amount of eligible nights achieved to use Elite Gifting Status. { If a member receives Gold status and then is upgraded to Diamond status, the 365-day expiration period resets to the date the Diamond status was applied to the member's account. Here are the stays that are excluded: There are other situations where you will not be able to accrue or claim Hilton Honors points and bonus points. You will earn only one stay credit (including credit toward Hilton Honors elite tier qualification) and only one mileage credit. Learn more about how to buy, give and receive Hilton Honors Points. If a member has earned Diamond status through a future date of expiration (ex. Milestone Bonuses are considered bonus points and do not count as base points for the purposes of earning status for the calendar year. All Hilton Honors Terms and Conditions apply. Member benefits What perks do Diamond Members get? Accrued Points and Reward Certificates and Confirmations do not constitute property of the Members. Jan Wed. 1 Room, 1 Guest. If the total bill is less than the value of the Event Credits, Member will forfeit any remaining value. By using or Expedited Check-In, the Member consents to the reservation of such credit by the hotel as part of the agreed-upon cost of service. Points and Certificates accrued by Mutual Fund Members may be used by either spouse listed on the account. Either spouse acting alone may use any and all accumulated Points to request any Reward(s) for which the Hilton Honors Mutual Fund has sufficient Points. Transactions refer to the transfer of Points to another member account either through 1-to-1 account transfers or through Points Pooling. Click on the GO TO MY ACCOUNT PAGE link. This is what I received:-Waited 3 weeks after the stay to check for a posting.nothing.-Faxed in the missing stay request and copies of the bill The Points purchased under the Point Purchase Program are non-refundable. Does not apply when stay is booked as part of a Reward Stay offer, package, or promotion offered by Hilton or any of its partners. Example: Once you reach 40 nights in 2022, then you can gift Gold status to one other member. All Reward Stay reservations must be guaranteed with a credit card. Conversion rates can be obtained from the hotels finance department. If guest rooms are included in the contract, Members who reserve and pay for rooms under their own account are also eligible to earn Points for stays in accordance with Hilton Honors Terms and Conditions. Marriott Hilton | Hilton Honors - Consolidated "Points Posting Problems: Points Missing, Delayed or Not Posting" thread - I completed two stays recently and got zero points for both. Members who fail to pay mortgage related payments properly due and owed to Hilton Grand Vacations, including but not limited to principal payments, interest payments, late fees, and service fees are subject to forfeiture of Points equal to the amount of Points accumulated in connection with Hilton Grand Vacations.